The HomeTrotters

Your home. Your space.

Guide To Resetting The Time On Your Fitbit

If you’re using a Fitbit device with an OLED display, the time is set automatically based on the time zone of your mobile device. If you travel to a different time zone, you can manually adjust the time on your device.

How to reset time on fitbit

If you’re using a Fitbit device with an OLED display, the time is set automatically based on the time zone of your mobile device. If you travel to a different time zone, you can manually adjust the time on your device.

Here’s how:

  1. Swipe up from the clock face to open Fitbit Today.
  2. Tap the Today tab > your profile picture > Advanced Settings.
  3. Turn off the Automatic time zone option.
  4. Tap Select time zone and select the correct time zone.
  5. Sync your device to see the updated time on your wrist.

Why you might need to reset the time on your Fitbit

If you notice that the time on your Fitbit device is off, it might be due to one of the following:

  1. You recently changed time zones and didn’t update your device’s time zone.
  2. DST started or ended recently, and your device didn’t adjust the time automatically.
  3. Your Fitbit device didn’t receive a firmware update that included the correct time zone.
  4. You turned off the Automatic time zone option in Advanced Settings.

If you’re still seeing an incorrect time after you’ve checked and updated these settings, contact Customer Support.

How to change the time zone on your Fitbit device

If you see the wrong time on your Fitbit device, it might be because it’s still set to the wrong time zone. Here’s how to change it:

  1. Swipe up from the clock face to open Fitbit Today.
  2. Tap the Today tab > your profile picture > Advanced Settings.
  3. Turn off the Automatic time zone option.
  4. Tap Select time zone and select the correct time zone.
  5. Sync your device to see the updated time on your wrist.

What to do if your Fitbit isn’t syncing with your phone or computer

If your Fitbit isn’t syncing with your phone or computer, it might be because:

The Fitbit app is running in the background on your mobile device and you’ve denied the app access to your notifications. For more information, see How do I turn off all-day sync for my Fitbit device? Your mobile device’s Bluetooth is turned off. For more information, see How do I turn Bluetooth on and off for my Android phone or tablet? You’re trying to sync with a computer that’s offline or has a slow Internet connection.

The Fitbit app or your computer’s firewall is blocking Fitbit’s servers. For more information, see Why can’t I log into my Fitbit account. If none of these tips fix the issue, contact Customer Support.If you’re still seeing an incorrect time after you’ve checked and updated these settings, contact Customer Support.

How to factory reset your Fitbit device

If you need to factory reset your Fitbit device, it’s easy to do. Here’s how:

  1. Log into your Fitbit account and tap the Today tab > your profile picture > Advanced Settings.
  2. In the Advanced Settings menu, scroll down and tap Factory Reset > Reset Device.
  3. Enter your password when prompted and tap Continue > Reset.
  4. Once your device has reset, you’ll need to set it up again. For more information, see How do I set up my Fitbit device?
  5. If you’re still seeing an incorrect time after you’ve checked and updated these settings, contact Customer Support.